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Issues with CIPC

With the introduction of the new Companies Act, 2008, CIPRO has been replaced with CIPC. Since inception of CIPC on 1 April 2011 the public has experienced numerous problems with the operations of this Commission. The most significant of these problems are the following:

  1. Registered documents are not received back on a timely basis.
  2. Access codes for changes of directors are not received to activate the change.
  3. Changes that are submitted to company secretarial records are changed and returned with incorrect changes and data. It is problematic to rectify these errors.
  4. Reaction time on submissions.

The public, through various forums, has communicated these problems, which in some instances, refrain a company from doing business, to CIPC. The South African Institute of Chartered Accountants (SAICA) has also established a forum to communicate to CIPC the problems that its members are experiencing. The situation was also addressed in parliament.

When we are experiencing a problem in respect of an issue that occurred with CIPC, the current process that we have to follow is to inform SAICA of the problem. It is then reported to CIPC and hopefully it is addressed. Unfortunately the public, including us, has little access to officials at CIPC, and all correspondence and communication should be by electronic communication or by post.

We would like to assure our clients that we do our utmost best to ensure that company secretarial services that we are rendering is treated in the most efficient way.