Reference: 5327 DB
Consultant: Dorei Barnes

Job Description:

  • Maintain & optimise our Hubspot configuration
  • Advise, decide on and deliver usable queries for management toward their individual business strategies and for horizontal cross-selling strategies.
  • Provide presentable data for business plans
  • Provide training for top and middle management on usability of dashboards and guest feedback habits
  • Ensure data consistency and integrity with other internal systems
  • Build and manage email templates
  • Work with marketing team and business units to setup and execute marketing campaigns (email)
  • New field creation and management
  • Report building
  • Troubleshoot any technical issues
  • Ensure consistent naming convention for multi-location firms
  • Perform regular list hygiene to maintain health of our database.
  • Create and manage forms
  • Create and manage workflows
  • Design and track automated customer journeys including the welcome experience.
  • Analyse performance of email strategies and campaigns and drive continuous optimization of performance, considering factors such as seasonality, customer segments, competitor behaviour, historical successes.
  • Use analytics to make decisions; A/B test, analyse results and build updates accordingly.
  • Take an entrepreneurial approach to the role, working collaboratively with other teams to support key initiatives and get things done.

Qualifications:

  • Relevant Tertiary qualification. Ideally a Bachelor’s Degree with Auditing / Data Science / Statistics / Mathematics / Information Technology or Marketing Science as majors
  • A minimum of 2-3 years’ experience working in data science, business analysis, business intelligence or marketing automation
  • Advanced understanding of marketing automation implementation strategies with tools like Hubspot, Pardot, Salesforce or similar. Hubspot experience & certifications preferable
  • Excellent command of Afrikaans & English, with exceptional writing and communication skills
  • Strong business acumen
  • SQL querying, BI software and advanced Microsoft Office skills a plus
  • Understanding of systems engineering concepts.
  • Understand what the business does and how it does it.
  • Strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
  • Strong quantitative and qualitative analytic skills with a proven record for structuring and solving problems, drawing conclusions, and formulating recommendations

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

To apply for this job email your details to exceedhr@exceed.co.za