Administrator / Receptionist

Reference: 10249 SJ 
Consultant: Sone Johnson 

Job Description: 

• Greet and welcome clients in a warm and friendly manner.
• Answer phone calls, respond to inquiries, and schedule appointments.
• Maintain an organised booking system, ensuring all appointments are correctly scheduled.
• Provide clients with information about available services, promotions, and products.
• Process payments and handle cash or card transactions.
• Manage client check-ins and ensure a smooth flow of appointments.
• Handle any client concerns or complaints professionally, ensuring satisfaction.
• Maintain a clean and organised reception area.
• Assist with the sale of retail products and upsell services when appropriate.
• Support the team with other administrative duties as needed.

Qualifications: 

• Friendly, professional, and approachable demeanor.
• Excellent communication skills, with the ability to engage with clients and understand their needs.
• Experience in a customer-facing role, ideally in a spa, salon, or similar setting.
• Basic computer skills and experience with scheduling systems.
• Ability to multitask and stay organized in a fast-paced environment.
• A positive attitude and strong work ethic.

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

 

Submit CV

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