Communication Liaison

Reference: 10042 CM
Consultant: Christa Mostert 

Job Description: 

• External Communication Liaison
• Act as the primary contact for external stakeholders (Pharma & Trade), including service providers, members, vendors, and the media.
• Coordinate communication efforts with media outlets, including press releases, public statements, and event coordination.
• Assist in developing strategies for external communication, including social media, newsletters, and public relations campaigns including campaigns around primary healthcare calendar tentpoles.
• Build and maintain positive relationships with key external parties, responding promptly to inquiries and requests for information.
• Internal Communication
• The drafting of all formal communication applying the nuance of healthcare.
• Ensure the company’s marketing initiatives are communicated effectively to employees to build awareness, engagement, and alignment.
• Assist in the development of internal newsletters, memos, or emails that highlight key marketing projects, product updates, or company-wide campaigns.
• Brand Representation & Public Relations
• Ensure consistent and clear communication of the organization’s brand and messaging across all platforms.
• Represent the organization at public events, meetings, and conferences as required.
• Handle inquiries from external sources, ensuring the organization’s image is positively represented and managed.
• Brand re-evaluation with associated strategies including formal documents such as Guidelines and Annual Congress as flagship Brand event.
• Crisis Communication
• Assist in the development of crisis communication strategies to manage unforeseen situations that may affect the organisation’s reputation.
• Support senior management in handling sensitive communication matters, ensuring transparency and clarity while safeguarding the organisation’s image.
• Content Creation & Review
• Develop content for internal and external communication materials, such as newsletters, brochures, websites, and press releases.
• Review and edit communication content from various departments to ensure clarity, accuracy, and consistency with the organization’s tone and policies.
• Communication Strategy & Planning
• Assist in the creation and execution of a comprehensive communication strategy that aligns with the organization’s objectives and values.
• Monitor and assess the effectiveness of communication campaigns, making recommendations for improvements based on feedback and analytics.
• Event Coordination & Public Engagement
• Coordinate and manage events, conferences, webinars, and other external engagement opportunities.
• Assist Branches and SIGs to run academic events through our internal Database platform providing a 360 approach to event design.
• Ensure that communication during these events is seamless and aligned with the organisation’s key messaging.
• Manage the Transformation Inclusivity Diversity and Equity procedure closely aligned to the booking of events in the official calendar and manage the associated advertising policy accordingly.
• Reporting & Analytics
• Monitor communication channels and gather feedback to assess how effectively the organisation’s message is being received.
• Provide regular reports on communication activities and results, offering insights into areas for improvement.

Qualifications:  

• Excellent verbal and written communication skills.
• Strong interpersonal skills, with the ability to build relationships and interact effectively with people at all levels.
• Proficient in social media management and content creation.
• Attention to detail and high level of accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Creative thinker with the ability to suggest new ways to communicate effectively.
• Strong organizational and time-management skills.
• Experience with public relations, media relations, and crisis management is a plus.
• Knowledge of communication strategies and tools.

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

Submit CV

---