Dispatch Coordinator

Reference: 9271 MLR
Consultant: Michelle le Roux 

Job Description: 

  • Organise and communicate with bulk and local outsource deliveries.
  • Communicate with customers regarding orders, ETA’s and late deliveries.
  • Ensure documentation for transport and deliveries are completed and filed.
  • Handle customer queries – incorrect dispatch of deliveries.
  • Communicate roadmap, directions and contact details with customers.
  • Prepare waybills for bulk and local outsource deliveries.
  • Assist customers with collections and deliveries as required.
  • Check stock to assist pickers and escalate discrepancies to Warehouse Supervisor.
  • Organise and communicate with customers for the transportation of returns and credits.
  • Support with picking, packing and stock counts as required.
  • Participate in HSE activities, housekeeping and pro-active reporting.
  • Participate in operation excellence and continuous improvement activities.


  • Minimum qualification: Grade 12 or equivalent qualification
  • 3+ years working experience in dispatch
  • Excellent communication skills: Afrikaans and English (written and verbal)
  • Valid forklift license with experience of driving
  • Valid SA driver’s license and reliable transport
  • Proficient in Microsoft Office and ERP systems
  • SAP experience advantageous
  • Strong sense of time management and prioritisation
  • Able to work independently and within a team
  • Excellent numeracy and problem-solving skills
  • Excellent leadership and organisational skills
  • Customer orientated

How to Apply: 

  • Email your comprehensive CV to exceedhr@exceed.co.za. 
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
  • We reserve the right to only conduct interviews with candidates of choice. 
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.