Front of House

Reference: 4403 MVDB
Consultant: Marilise van der Berg

Job Description:

  • Attend to all telephone and email communication in a timely and professional manner;
  • Interact with clients with regard to feedback and complaints;
  • Follow protocol to resolve all complaints and log events in the provided management system;
  • Assist in the capture of maintenance events in the provided management software;
  • Engage with clients and provide feedback on maintenance jobs;
  • Capture front of house sales in the provided management system;
  • Follow operational protocol to resolve client feedback/complaints and assist in resolving them;
  • General office duties include the responsibility for cleaning, tidiness and providing music in the office;
  • Setup, preparation and hosting of office meetings;
  • Managing of all office stationary;
  • Managing of all office equipment and office equipment rentals

Qualifications:

  • Customer service and/or sales experience a must;
  • Must have strong verbal and written communication skills;
  • Exceptional organisational and multitasking skills;
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy;
  • Passion for young, energetic student communities;
  • Passion and understanding for company mission and values;
  • Proficient in basic computer skills

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

To apply for this job email your details to exceedhr@exceed.co.za