Reference: 5381 SJ
Consultant: Sone Johnson

Job Description:

  • To render administrative support to the Sales Team and the respective customers, through interaction with other departments, data capturing, handling customer enquiries and accurate reporting.
  • Data capturing:
    • Capture and verify price, volume and cost per client, per consignment on all account sales and fixed price customers onto the export system.
    • Capture pricing received from Account Managers into the export system for the Logistics team to ensure that all consignments are finalised and confirmed within set deadlines.
    • Receive and process customer invoicing and statements according to consignments loaded on the export system in a timely manner.
    • Reconcile amounts received to invoices processed for customers and follow-up of discrepancies with the relevant department.
    • Import API (electronic sales data) of customers into the export system for account sales customers.
    • Reconcile various parameters including pricing, retailer, branding and claims as reflected on the internal API files to ensure accuracy of customer’s API files and timelines of grower payments.
    • Generate debit notes/credit notes/customer recons when sales are finalised.
  • Customer inquiries:
    • Liaise with export customers to ensure timely receipt of account sales.
    • Ensure that all debit notes/credit notes/customer recons are communicated to the relevant
      person responsible at the customer end for processing.
    • Communicate discrepancies of price and volume to the relevant person responsible at the
      customer end timeously and in a professional manner.
    • Confirm customer prices on the exporting system after all consignments are finalised.
    • Collaborate with debtors/finance department to ensure that all consignments due are aligned
      with payments due.
    • Assist in the processing of claims and claims related administration.
  • Tracking and reporting:
    • Compile weekly market reports for growers and customer reports for customers for distribution
      and up-load to the export system.
    • Update fixed-price customer control sheets to ensure proper chain and pricing controls are
      upheld.
    • Receive consignment tracker from the finance department and keep track of payment status of
      the consignments, for Account Managers to follow-up.
    • Act as liaison between internal debtors’ department and sales team for queries and follow-ups

Qualifications:

  • Relevant administration diploma/certificate
  • Experience in administrative role (2-3 years)
  • Export system experience

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

To apply for this job email your details to exceedhr@exceed.co.za