Support Specialist

Reference: 10122 CDS
Consultant: Carina de Swardt 

Job Description:  

• Administrative function support to consultants to finalise memberships & update all information in the system
• Member emails to clients
• Logo implementation support
• Rating season support & communication of winner results
• Promoting of merchandise
• Standing in for sales team
• Capturing of merchandise season sales orders, invoice & dispatch
• Social media
• Follow-up of outstanding information that is a result of an entry & processing thereof
• Responsible to take care of the entry sheet daily updates
• Supportive role in training of new staff members
• Handle of client queries, problem solving and client related issues
• Daily and weekly planning and execution of important tasks
• Upkeep of personal progress relating to client support that was given.
• Delivers the appropriate telephonic presentation on the company’s products and services in order to generate leads (opportunities for sales).
• Upkeep of merchandise stocktake & placement of new merchandise orders with suppliers
• Invoice generation
• Client follow-up on any administration outstanding to complete member profiles.
• Keeping a priority duty list
• Minutes of meetings

Qualifications: 

• A tertiary qualification is required with at least 1-3 years of office experience.
• The position will require the person to have a ‘bubbly’ personality and not mind dealing with clients on the phone.
• Must be able to type 25 words per minute and must be comfortable on a computer
• The person must have their own car and proof that they previously had a good work history (reference)
• The person will live in the vicinity of Stellenbosch, Somerset West, or no more than 25km from Stellenbosch.

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

 

Submit CV

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