Telesales Agent – Dutch Compulsory

Reference: 9052 SJ
Consultant: Sone Johnson

Job Description: 

  • Conduct inbound & outbound sales calls to existing customers and save them from leaving and/or sell them new products and services on top of the existing subscriptions and services they already buy from our client.
  • Communicate commercially and describe the value of products and services offered.
  • Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
  • Meet and exceed sales targets and key performance indicators (KPIs) while maintaining a high level of customer satisfaction.
  • Accurately document customer interactions and sales activities in the CRM system.
  • Stay up-to-date on product knowledge, market trends, and sales techniques.
  • Collaborate with the sales team and management to achieve team goals and objectives.
  • Handle customer inquiries, resolve issues, and provide exceptional service.
  • Communicate with customers to understand their requirements and needs
  • Offer solutions based on clients’ needs and capabilities
  • Keep an updated customer database
  • Adhere to common KPIs for your work
  • Update client records

 

Qualifications: 

  • Fluent in Dutch language (spoken & written at C1/C2 level), native highly preferred.
  • Familiarity with Desktop Computing: Windows PC’s, Outlook Email, Web Browsers, and the Internet.
  • Previous sales experience is preferred but not mandatory.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and persuasion abilities.
  • Results-driven and target-oriented mindset.
  • Self-motivated, energetic, and confident.
  • Ability to work in a fast-paced and dynamic environment.
  • Ability to approach problems logically.
  • Patient and friendly personality.
  • Team player.
  • Good time-management skills.

How to Apply: 

  • Email your comprehensive CV to exceedhr@exceed.co.za. 
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
  • We reserve the right to only conduct interviews with candidates of choice. 
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.