Sustainability Project Manager

Reference: 9239 NB
Consultant: Nine Broodryk 

Job Description: 

• Customer account management; including:
  • Customer relationship management.
  • Communicating and engaging with customers as needed.
  • Being an approachable and reliable point of contact and leading meetings with customers.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Building sustainable relationships and trust through open and interactive communication.
• Project management, project reporting, and coordination of projects that may be cross cutting other functions in the team.
• Customer support; including:
  • On-boarding of management teams, training presentations and demonstrations,
  • Online support calls,
  • Customer profile and system setup.
  • Providing customers with system implementation advice.
  • Preparing bespoke insights, guidance and recommendations for management teams.
  • Responding to help desk support queries timeously.
• Providing support to the broader team as needed.
• Data collection support, related admin and sense-checking.

Qualifications: 

• A genuine passion for sustainability with an appropriate level of understanding and knowledge of sustainability issues and solutions in primary production and the food industry.
• BEng, BSc, BCom, or similar
• Experience in the agricultural industry would be beneficial
• At least 1 year of work experience
• Ability to work independently, to take initiative and ownership
• Ability to work well in a team
• Ability to take ownership and initiative is key
• Good time management and prioritisation skills
• Good communication and presentation skills
• Excellent understanding of agriculture & food supply chains
• Ability to build long-term customer relationships
• Drive to satisfy customers
• Conscientious
• Active listening skills
• Adaptable
• Problem solving skills
• Ability to work well under pressure
• Comfortable in the use of IT platforms
• Excellent English and Afrikaans verbal and written skills
• An understanding of Spanish would be a bonus
• Based in Stellenbosch region or surrounds
• Have a valid SA Driver’s licence and own transport

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

Submit CV

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