QSR Manager (Quick Service Restaurant & Hospitality Manager)

Reference: 9512 AV
Consultant: Anneke Viviers 

Job Description: 

  • Investigate and ensure individual product profitability
  • Finding of innovative solutions to address critical elements
  • Attending ad hoc requests from the CEO
  • Work closely with the other Divisionals and CEO on a daily basis
  • Communication with external parties eg. service providers, customers etc.
  • Drive customer excellence, facilities management, HR management, financial management, Informational management, risk management
  • Sales/ marketing and time management
  • High visibility leadership and management
  • Area manager success routine Daily store audits with weekly and monthly feedback to managers
  • Regular Restaurant visits
  • Period and quarterly store audit routine
  • Attend Operations meetings and communicate with managers
  • Build and align and develop team according to company goals
  • Manage the local store marketing done by the Managers
  • Handle suppliers where necessary
  • Handle escalated customer complaints
  • Head Office inspections to ensure store is running operationally
  • Following disciplinary procedures and chairing inquiries (presiding officer)
  • Ensure that stores are profitable


  • Advanced computer literacy, MS Office, Excel & G Suite (Essential)
  • Experience in planning & resource management
  • Experience in cost and risk management
  • Experience knowledge in procurement best practises
  • Experience in loss control
  • Experience in staff management
  • Matric / Diploma with 2 to 5 years experience as a manager – Fast Food Franchise managing multiple stores at the same time
  • Valid Driver’s License
  • Must be able to travel extensively

How to Apply: 

  • Email your comprehensive CV to exceedhr@exceed.co.za. 
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
  • We reserve the right to only conduct interviews with candidates of choice. 
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.