HR & Recruitment > Vacancies > > Spa Therapist

Spa Therapist

Reference: 4471MVDB
Consultant: Marilise van der Berg

A five-star wine estate in the heart of the charming Stellenbosch is looking for a Spa Therapist to join their spa team.

Job Description:

  • Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner.
  • Maintain equipment and sample inventory of products as instructed by Manager.
  • Acknowledge and respond to relevant costumer queries, needs and expectations.
  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional treatments and in accordance with spa protocols and accepted certification practices.
  • Upon signing, have one year to complete the course of TheraVine Expert as the standard of the estate requires all therapists that work at this 5-star property to be experts in the core product used at the facility.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products offered.
  • Uphold the standards of sanitation and sterilisation as directed by law and the spa’s policies and procedures.
  • Preform prep work, properly clean and restock room as required.
  • Communicate to manager any and all occurrences involving staff or guests in the spa that require attention.
  • Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operations as requested by manager.

Qualifications: 

  • Matric certificate.
  • National Diploma in Health and Skincare.
  • ITEC Diploma.
  • SAASP Diploma.
  • Proven work experience as a spa therapist.
  • Experience in sales will be considered an asset.
  • Fluent in English and Afrikaans language.
  • Excellent communication, listening and customer service skills.
  • Be able to learn the service and product knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.
  • Must be able to work without direct supervision.
  • Basic computer knowledge.
  • Must be a team player.

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

To apply for this job email your details to exceedhr@exceed.co.za