Business Analyst

Reference: 4924 CM
Consultant: Christa Mostert

Job Description:

  • This role primarily entails the understanding and interpretation of business needs, ensuring the developed systems and/or software satisfy these requirements through appropriate testing, as well as documenting and delivering user training to the business, where appropriate.
  • This role is the vital link between the company’s technology capabilities and its business objectives.
  • The role contributes to the efficiency of business units within the company. This covers the full software development life cycle which includes handling demand, deliver and deploy.
  • Analysis
    • Facilitate grooming sessions with business users to define Acceptance Criteria.
    • Participate in planning sessions to ensure goal driven configuration to provide a consumable solution.
    • Facilitate configuration by providing business context and detailed requirements on request.
    • Analyze business requirements, plan goal driven stories and configure a consumable Salesforce Solution.
  • Testing
    • Identify information to be migrated from legacy CRM to new CRM system.
    • Define the rules to be applied with business users during source to target mapping.
    • Define the Master data required before transactional data can be migrated and define sequence of tasks for
  • Data migration.
    • Ensure the accuracy and completeness of Data Migrated.
    • Test the configured and developed solutions to ensure alignment to business requirements / Acceptance Criteria
  • Training
    • Design training courses and identify and train super users.
    • Train end-users in efficient utilization of information system.
    • Provide continuous CRM support to end-users
  • Transitioning
    • Map legacy system terminology and processes against new systems terminology and process
    • Assist end-user to swap over from legacy system to new systems with minimum negative impact on their output.
  • Analysis
    • Facilitate grooming sessions with business users to define Acceptance Criteria.
    • Participate in planning sessions to ensure goal driven configuration to provide a consumable solution.
    • Facilitate configuration by providing business context and detailed requirements on request.
  • Portfolio Management
    • Project health check: provide feedback re Project governance and Risk management.
  • Compliance
    • Comply with all company standard operating procedures (SOPs), policies, guidelines and procedures.
    • Comply with all regulatory rules including but not limited to FSB, FAIS and SARB (where relevant & applicable).

Qualifications:

  • Relevant tertiary qualifications in Computer Science, Information Systems or another related field.
  • Qualification in business analysis (e.g. diploma or certificate) and Salesforce Administration (configuration) Certification.
  • 5-8 Years’ experience in Software Development and Information Systems Maintenance an Enhancement.
  • At least 3 to 5 years’ experience in various applicable roles within the business functions.
  • More than 2 years related business analysis experience.
  • Experience in the financial services industry.
  • Experience in information systems (IS).
  • Project Management training (optional).
  • Strong data modelling and analytics experience.
  • Sophisticated communications skills, both verbal and written (English & Afrikaans) with excellent grammar and spelling. The ability to write clearly, courteously and professionally as well as heightened e-mail etiquette.

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful

To apply for this job email your details to exceedhr@exceed.co.za