Infrastructure Services Manager

Reference: 9089 SJ
Consultant: Sone Johnson 

Job Description: 

  • Lead a team of external consultants, vendors, and subject matter experts, where appropriate to facilitate the definition of solutions architecture.
  • Provide Information Technology advice and guidance to both T&I and business stakeholders.
  • Collaborates and communicates effectively with various stakeholders, including senior management, department heads, IT teams, and end-users. This involves providing regular updates, gathering requirements, addressing concerns, and aligning infrastructure initiatives with business goals.
  • Manages contracts and service levels with third party providers for infrastructure services.
  • Authorises allocation of resources for the planning, development, and delivery of infrastructure services.
  • Works with service providers to use appropriate analysis and reporting tools to investigate issues, collect performance statistics and create management reports.
  • Ensures that infrastructure-related operational procedures and documentation are fit for purpose and kept up to date.
  • Understands the implications of change on the organisation and all stakeholders and implements effective change management initiatives.
  • Providing guidance or arrange training to users, including enhanced levels of support following new/updated technology.

Qualifications: 

  • Education and Certifications: Relevant industry certifications such as Microsoft, VMware, CCNA/CCNP and others.
  • Experience: Relevant technical experience of at least 10 years with a proven track record of designing, deploying and managing highly technical infrastructure environments.
  • Technical Knowledge: A solid understanding of IT infrastructure technologies, systems, and architecture. This includes knowledge of networking protocols, server administration, storage systems, virtualization, cloud computing, operating systems, databases, and security practices.
  • Security and Compliance: Knowledge of information security principles, frameworks, and standards. This includes understanding of vulnerability management, access controls, and security incident response.
  • Networking and Infrastructure Technologies: A strong understanding of networking concepts, protocols, and technologies is necessary. This includes knowledge of LAN/WAN configurations, TCP/IP, routing, switching, firewalls, VPNs, and wireless networks.
  • Cloud Computing: Familiarity with cloud computing platforms (such as AWS, Azure, or Google Cloud) and knowledge of cloud-based infrastructure services, deployment models (public, private, hybrid), and related concepts like scalability, elasticity, and cost optimization.
  • Business Continuity and Disaster Recovery: Understanding disaster recovery planning, backup strategies, and business continuity practices. Knowledge of data backup and recovery technologies, replication, failover systems, and the ability to develop and test recovery plans.

How to Apply: 

  • Email your comprehensive CV to exceedhr@exceed.co.za. 
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
  • We reserve the right to only conduct interviews with candidates of choice. 
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.