Junior Systems Analyst

Reference: 9371 MLR
Consultant: Michelle le Roux 

Job Description: 

  • System Support
  • Provide first-level support for the following information systems: Dipar Datagear, Peopleflow, Hubdoc, Payspace, Syft, Power BI, Mesh, Xero, Approval Max, Sign now, Netcash, Picsa, and Microsoft 365,Jotform.
  • Troubleshoot and resolve system-related issues in a timely and efficient manner.
  • Maintain a detailed knowledge of each system to assist end-users effectively.
  • Training
  • Develop and deliver training programs and materials for employees to ensure they have a solid understanding of the systems they use.
  • Conduct regular training sessions and workshops to enhance system proficiency.
  • System Maintenance
  • Regularly update and maintain the information systems, ensuring they are up-to-date and secure.
  • Collaborate with IT and system administrators to implement patches, updates, and fixes.
  • Liaison with Service Providers lop a reporting dashboard for management across the business.
  • Documentation
  • Create and maintain comprehensive documentation for all supported systems, including user manuals and procedures.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of the listed information systems is a plus.
  • Certification in relevant systems and technologies is desirable.
  • Power BI implementation and exposure.
  • Development experience in a backend and/or frontend environment.

How to Apply: 

  • Email your comprehensive CV to exceedhr@exceed.co.za. 
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
  • We reserve the right to only conduct interviews with candidates of choice. 
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.