Operator (IT)

Reference: CC 7008

Consultant: Charne Coetzee


  • Operation of network and system monitoring systems for clients 
  • Act on alarms and other associated commands or messages displayed on monitors / displays 
  • Perform system administration tasks and maintain the database of monitored objects 
  • Health checks and compilation of reports 
  • Develop an awareness of a wide spectrum of IT technologies 
  • First line support offered 
  • Improvements to health checks made on an ongoing basis 
  • Continuously monitoring of client’s infrastructure, according to SLA 
  • Timeously responding to exceptions according to SLA. 
  • Administration maintained according to client SLA 
  • Continuously updating client and engineer of changes made (via email) 
  • Daily/Weekly/Monthly QA reports to be completed 
  • Standard report generated on request 
  • Stress report generated on a monthly basis 
  • Unit report generated on a monthly basis 
  • Patch and/or hot fix release testing completed 
  • New and current systems testing compared 
  • RT system to be maintained


  • Grade 12 
  • A+ and N+ or similar IT related qualification 
  • Basic understanding of hardware, operating systems (Linux or Windows), applications and networking
  • Basic systems administration tasks 
  • Experience in the installation and set-up of networks, servers or workstations will be an advantage 
  • Advanced Excel and Word skills 
  • Passion for technology and learning 
  • Strong presentation and communication skills 
  • Entrepreneurial initiative (self-starter) 
  • High degree of professionalism 
  • Strong influencing skills as well as relationship and network building skills 
  • Team orientated as well as ability to work independently 
  • Able to work under pressure 
  • Strong analytical skills and problem-solving skills 
  • High level of customer service 
  • Willingness to learn 
  • Show good judgement in all decisions to ensure sustainability 
  • Results orientated 
  • Attention to detail

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

To apply for this job email your details to exceedhr@exceed.co.za