Service Consultant

Reference: NB 6943

Consultant: Nine Broodryk

Descriptions:

• Aims to provide holistic customer champion services to clients
• Focusses on day-to-day support queries
• Strategic worlflow advisory
• System champion tasks such as staging of development and implementation work as well as facilitating reporting and bi requirements of the client.

Qualifications:

• Matric; 
• One-year IT qualification and/or Business qualification; 
• Experience leading technical support teams; 
• Strong technology inclination; 
• Aptitude for computers; 
• Intensive troubleshooting knowledge. 
• Ability to effectively prioritise and allocate team member work load; 
• Ability to identify and manage team member development; 
• Job-crafting i.e. the ability to utilise opportunities to customise the role by actively changing tasks and interactions with other at work; 
• Ability to work accurately and be detailed orientated; 
• Ability to work independently; 
• Ability to work under pressure; 
• People Skills; 
• Excellent task management skills; 
• Excellent time management skills; 
• Excellent administration skills; 
• Positive attitude; 
• Good discretion; 
• Adapt to client subject knowledge; 
• Professional image and presentable. 
• Ability and willingness to take ownership of personal career growth and direction, including long term job crafting. 

How to Apply:

• Email your comprehensive CV to exceedhr@exceed.co.za.
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.