Service Consultant

Reference: NB 6943

Consultant: Nine Broodryk

Descriptions:

  • Aims to provide holistic customer champion services to clients
  • Focusses on day-to-day support queries
  • Strategic worlflow advisory
  • System champion tasks such as staging of development and implementation work as well as facilitating reporting and bi requirements of the client.

Qualifications:

  • Matric; 
  • One-year IT qualification and/or Business qualification; 
  • Experience leading technical support teams; 
  • Strong technology inclination; 
  • Aptitude for computers; 
  • Intensive troubleshooting knowledge. 
  • Ability to effectively prioritise and allocate team member work load; 
  • Ability to identify and manage team member development; 
  • Job-crafting i.e. the ability to utilise opportunities to customise the role by actively changing tasks and interactions with other at work; 
  • Ability to work accurately and be detailed orientated; 
  • Ability to work independently; 
  • Ability to work under pressure; 
  • People Skills; 
  • Excellent task management skills; 
  • Excellent time management skills; 
  • Excellent administration skills; 
  • Positive attitude; 
  • Good discretion; 
  • Adapt to client subject knowledge; 
  • Professional image and presentable. 
  • Ability and willingness to take ownership of personal career growth and direction, including long term job crafting. 

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

To apply for this job email your details to exceedhr@exceed.co.za