Support Developer

Reference: 10150 NB
Consultant: Nine Broodryk

Job Description:  

Investigate and resolve software bugs reported by clients or internal teams
Analyze error logs, database records, and application behaviour to diagnose issues
Apply patches or small code changes to fix defects
Respond to client enquiries regarding software functionality and errors
Provide technical assistance and troubleshooting guidance
Document common issues and solutions for future reference
Implement and test code changes for bug fixes and minor enhancements
Ensure that updates are properly deployed without disrupting operations
Collaborate with development teams on larger feature rollouts when needed
Identify whether an issue is caused by a system bug or user error
Guide users on proper system usage and best practices
Provide feedback to clients to reduce repeat errors and improve efficiency
Work with developers, QA teams, and business analysts to improve system stability
Document findings and contribute to internal knowledge bases
Suggest workflow optimizations to reduce common support issues
Take full responsibility for completing the required task in the given time
Produce good quality code and comment code properly

Qualifications:

Capable of problem-solving independently
Good understanding of data integrity and security best practices
Relevant tertiary qualification in Information Technology or Computer Science
At least 3 – 5 years of relevant experience as a full stack software developer using technologies such as Delphi/ C# / SQL / RESTful Web API
Needs to have had exposure to the full software development lifecycle
A deep understanding of relational database concepts and proficiency in writing complex SQL queries
Excellent communication and teamwork skills
Great attention to detail
Delivering on requirements on-time and to specification with a high level of quality
Ability to work calmly and methodically when under pressure
Must be a keen knowledge seeker who shares acquired knowledge across teams

How to Apply:

Email your comprehensive CV to exceedhr@exceed.co.za.
If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
We reserve the right to only conduct interviews with candidates of choice.
Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

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