System Engineer

Reference: 9253 RL
Consultant: Rozel Liebenberg

Job Description: 

  • Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform
  • Assist with the setup, configure, maintenance and support of Microsoft 365 tenants on behalf of customers.
  • The position responsibility requires independent analyses, communication and problem solving.
  • Work is performed with little supervision and requires initiative and judgment.
  • To Progress/close incidents to satisfactory conclusion on the incident system.
  • Works with vendor support contacts to resolve technical problems.
  • To provide a mentor and training role to co-workers.
  • Some level of Technical Pre-Sales assistance to customers is expected.
  • Other Duties as required.

Qualifications:

  • 4-5 years’ experience supporting Microsoft on premise and cloud environments.
  • Experience supporting MacOS
  • Experience with N-Able products including N-Central, Cove Data Protection and Mail Assure.
  • Experience with Office 365, Exchange Hybrid Configuration,
  • SharePoint, Teams, as well as other Office 365 applications.
  • Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies
  • Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
  • Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems.
  • Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
  • Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
  • Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
  • Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
  • Knowledge regarding, routers (logging into a router. basic configuration)
  • Knowledge of anti-virus and virus removal.
  • Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software.
  • Extensive Server knowledge: sharing, security, Active Directory knowledge, Server Virtualisation and security hardening.
  • Customer Service experience.
  • A+, N+
  • MCITP/MCTS/MCSA
  • MS-900, AZ-900 (Additional certifications such as MS-740, MS-203, MS-500 and MS-700 a benefit)
  • MS-102 or equivalent (MD-102 as beneficial)
  • Other IT related certifications may be presented

How to Apply: 

  • Email your comprehensive CV to exceedhr@exceed.co.za. 
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
  • We reserve the right to only conduct interviews with candidates of choice. 
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.