Technical Support Technician

Reference: 9367 CM
Consultant: Christa Mostert 

Job Description: 

  • Working with clients/colleagues to identify technical problems and advising on the solution.
  • Logging and keeping records of client/colleague queries.
  • Updating our online support documents so colleagues can troubleshoot any problems.
  • Testing and fixing faulty equipment through basic troubleshooting
  • Dealing with daily customer issues appropriately.
  • Working out of office hours daily and minimum of two weekends a month.

Qualifications: 

  • Minimum of 2-3 years working experience
  • An additional computing course: BTEC, National Certificate, Diploma or equivalent
  • Good grades in English, Math and IT or Science
  • Independent problem solver and analytical thinker
  • Perseverance
  • Ability to work under
  • Dependable, responsible and collaborative
  • Supportive Team Player
  • Fast learner
  • Self-driven
  • Self-motivated and able to demonstrate initiative
  • Excellent communication skills
  • The ability to explain your approach and the process you follow
  • Excitement about technology

How to Apply: 

  • Email your comprehensive CV to exceedhr@exceed.co.za. 
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
  • We reserve the right to only conduct interviews with candidates of choice. 
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.