Reference: 5641 CDS
Consultant: Carina de Swardt

Job Description:

  • Regular ME and BU manager meetings to ensure efficient functioning of internal technology.
  • The planning and implementation of projects to address the improvement, regular maintenance and adherence of standards are adopted on the server and virtual cloud solutions.
  • The implementation of best-practice for world-class delivery of services.
  • Governance of helpdesk functionality, reporting and escalation processes.
  • Management and delegation of duties to ensure optimal use of resources in the team such that external project pipelines can be facilitated to leverage of skills and knowledge.
  • Quarterly review of service providers.
  • Review of annual perpetual software license renewals, capexes prepared accordingly and justifications reviewed annually.
  • Printer configuration check.
  • Printer user setup.
  • Server cleanup
  • Access cards and access disks removed from the access control systems.
  • Telephone Management System (TMS)
  • Antivirus management server setup
  • Backup server setup and tested
  • Out of office messages and reroute rules removed for users who have left the business 30 days ago.
  • Financial
    • Capex preparation.
    • Ensuring the buying policy is consistent with the partnership engagement strategy and that competitive quotations for services and equipment are being utilized by Junior Consultants.
    • Budget coordination, planning, DRP design and maintenance.
    • Management of service providers.
    • Risk management, ITIL V3 compliance and processes are adopted where suitable.
    • Service providers are evaluated on a regular basis.
    • Utilization reports are delivered with focus on operational vs. cost-benefit review.
  • Staff
    • Build and maintain partnerships with 3rd party suppliers, service providers and technical specialists.
    • Review of licensing renewal dates, sourcing of competitive-costed quotations for the software renewal and conformance to best-practice utilization of software
    • Inductions and Edu-sessions with Managing Executives on a quarterly basis
  • Support Services
    • Providing end-user technology assistance, support, maintenance, and advice.
    • Providing server, service, connectivity, prioritization of services, configuration of systems policies and enforcement thereof
    • Identification of services-abuse and escalation thereof
    • Pre-emptive maintenance and the scheduling, designing, and monitoring thereof
    • Provide server and application administration, support, and proactive maintenance on the following systems:
      • Microsoft Office 365
      • Azure Services
      • ADFS Services
      • Accpac ERP
      • SAM’s Box CRM
      • SQL Server
      • MS Exchange
      • Active Directory, DNS, DHCP and replication services
      • Double Take sync configuration and monitoring
      • Backup facility coordination and monitoring
      • Firewall prioritization (rules, user-mapping; trend-analysis and connectivity design)
      • Online PABX, Unified communications systems, TMS system management, Mimecast administration
      • VEEAM and Druva backup management
      • SharePoint online
    • Administration
      • Active Directory, TMS, Backups (VEEAM & Druva), Procurement procedures, vendor management, infrastructure maintenance
      • Monthly DACUM (attached)
    • Project
      • Projects are technology related and cover the full spectrum of ICT and Infrastructure related spectrum

Qualifications:

  • A formal tertiary qualification (Bachelor’s Degree or similar)
  • IT Diploma or equivalent
  • Server +
  • N+
  • A+
  • MCSE
  • ITIL V3 Certified ideal
  • SharePoint Certified ideal
  • Office 365 advantageous
  • VMWARE VCP Certified advantageous
  • Excellent written (reporting) and oral communication skills
  • Team orientated/ability to work efficiently with people
  • Strong planning, organizing and problem-solving skills (analytical)
  • Excellent understanding of most mobile device operating systems.
  • 3 years’ experience administrating and maintaining MS Active Directory & MS AZURE
  • 3 years’ experience administrating and maintaining MS Office 365
  • 3 years’ experience administrating and maintaining VMWARE Data centres (minimum 6 hosts) through
    VCenter server
  • 3 years’ experience administrating and maintaining storage devices (SAN, DAS & NAS devices).
  • 3 years’ experience administrating and maintaining VEEAM and Druva Backup Services
  • 3 years’ experience Antivirus Management Console administration
  • 3 years’ experience installing, maintaining and administrating Windows 10 Operating System including
    Mobile Device Management (MDM) MSIntune
  • 3 years’ experience installing, maintaining and administrating MS Office and Office 365
  • 3 years’ experience Network troubleshooting, including TCPIP, Route and Tracing abilities
  • 3 years’ experience administrating and maintaining SQL server

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

 

To apply for this job email your details to exceedhr@exceed.co.za