Reference: 5280 SJ
Consultant: Sone Johnson

Job Description:

  • Build and maintain strong client relationships through regular contact (meetings, email and phone)
  • Work closely with operational team to ensure campaigns are implemented and up and running in a timely manner
  • Stay on top of the performance of key campaigns and optimise where necessary
  • Ensuring that client needs and requirements are understood, interpreted and communicated accurately and that their expectations are managed at all times
  • Deal professionally and effectively with any complaints/issues that may arise from clients
  • Identify opportunities for up-selling and cross-selling existing clients
  • Conduct new client training sessions
  • Keep a log of account management consulting hours to be invoiced each month
  • Liaise with finance team to ensure invoices are accurate
  • Compile quarterly reports and present to clients during quarterly follow-up meetings
  • Attend industry events and continuously increase contact network
  • Continuously stay up to date with market trends

Qualifications:

  • Senior Certificate
  • Tertiary qualification (in marketing sector an advantage)
  • Strong analytical capabilities
  • In-depth understanding of digital media (paid media, search, social media, affiliate, mobile etc.)
  • Must have structured and run Facebook campaigns and/or Google Ads campaigns
  • Very good interpersonal skills – ability to network, confident and outgoing
  • Good problem-solving skills
  • Must have own car
  • Ability to identify, work towards and achieve targets
  • Knowledge of technology, digital media, online advertising and marketing principles
  • Proficiency in computer software campaigns, Excel, Word, PowerPoint, Outlook
  • Excellent written and verbal communication skills (English & Afrikaans)
  • The ability to create and maintain relationships with customers
  • Co-operative, positive can-do attitude
  • Attention to detail, good organisational skills
  • Excellent telephone manner

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

To apply for this job email your details to exceedhr@exceed.co.za