Reference: 5353 NB
Consultant: Nine Broodryk

Job Description:

  • Conduct quality control through the entire claims process.
  • Following best practice to ensure world class service to insurers and policyholders.
  • Introducing new innovative solutions and methods to the claims process, increasing automation, decreasing claims lead time and lowering costs on all fronts.
  • Communicate effectively with all parties to identify root cause, establish accuracy of claims requests and conduct appropriate follow ups to ensure claims are resolved timelessly and thoroughly.
  • Liaison with management on process streamlining and continuous improvement.


  • Experience in the insurance industry with exposure to compliance and regulatory requirements is non-negotiable.
  • A commercial degree coupled with an internationally recognised insurance qualification or certification.
  • Strong project management capabilities with up to date hands on experience in handling insurance claims from start to finish.
  • At least 10 years working experience.
  • Exposure to international insurance operating procedures will serve as an advantage.
  • A self-starter with a can-do, roll-up-your-sleeves attitude.
  • Excellent communication skills with the ability to build and maintain professional relationships in a fast-paced environment.
  • A track record of success in insurance or claims handling, process optimisation, cost savings or exceptional customer service.

How to Apply:

  • Email your comprehensive CV to
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

To apply for this job email your details to