Outbound Sales Agent

Reference: 10317 NB
Consultant: Nine Broodryk 

Job Description: 

• Proactively engaging with prospective clients via outbound calls to promote products.
• Conducting needs analysis and handling objections effectively to drive conversions.
• Delivering exceptional customer service and maintaining a professional approach across all communication channels.
• Meeting and exceeding sales targets by understanding customer needs and presenting tailored solutions.
• Processing customer orders accurately while ensuring compliance with service level agreements (SLAs).
• Maintaining CRM records and tracking interactions to optimise follow-ups and sales strategies. 

Qualifications: 

• Experience: Minimum 2 years of recent call center sales experience (Required). Cold calling experience is advantageous.
• Education: Matric Certificate (Required) with a Clear Criminal Record.
• Language: Fluent, neutral English speaker with excellent verbal and written skills.
• Tech-Savvy: Proficiency in computer applications and experience working with CRM platforms.
• Sales Mindset: Proven ability to achieve and exceed sales targets on a weekly and monthly basis.
• Strong Communication: Excellent negotiation, objection handling, and closing skills.
• Customer-Focused: Ability to build and maintain relationships with clients.
• Adaptability: Thrives in a high-pressure, fast-paced work environment.
• Quality & Compliance: Understands QA scores and compliance requirements.  

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

 

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