Retail Manager

Reference: 10169 MLR
Consultant: Michelle le Roux 

Job Description: 

  • Oversee daily operations, including opening and closing procedures.
  • Lead, motivate, and train a team of retail staff to achieve sales targets and deliver exceptional customer service.
  • Monitor and manage inventory levels, ensuring stock availability and effective merchandising.
  • Analyse sales data to identify trends and implement strategies to improve performance.
  • Handle customer queries, feedback, and complaints professionally and effectively.
  • Manage food safety standards with the quality team.
  • Create and execute marketing or promotional strategies to boost sales and customer engagement.

Qualifications: 

  • Relevant qualification.
  • Fluent in Afrikaans and English.
  • 10 years’ proven experience as a Retail/Sales Manager or in a similar leadership role.
  • Strong understanding of retail operations, sales principles, and customer service practices.
  • Good communication and interpersonal skills.
  • Strong administrational and financial skills.
  • Strong analytical and decision-making abilities.
  • Proficient in using retail management software and Microsoft Office Suite.
  • Must be able to work under pressure.
  • Own transport.

How to Apply: 

  • Email your comprehensive CV to exceedhr@exceed.co.za. 
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
  • We reserve the right to only conduct interviews with candidates of choice. 
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.