Sales Coordinator

Reference: 9525 NB
Consultant: Nine Broodryk 

Job Description:  

• Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as accounts and logistics, to ensure timely order fulfilment.
• Process Purchase Orders: Receive instructions on Purchase Orders to issue and input information on all platforms and planning sheets. Tracking and ensuring on time shipment and arrival of containers at destinations.
• Handle Delivery of orders: Ensure on-time delivery of orders and liaising with warehouses as well as transporters. This will include working closely with our logistics department.
• Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
• Assist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management.
• Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments.
• Act 36 Registrations: Assist in applying for and renewing of required registrations.
• Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Qualifications: 

• A degree in business administration, sales, marketing, logistics or related commercial field is preferred.
• Basic Accounting experience advantageous.
• Proven experience in a sales support or administrative role.
• Familiarity with sales processes and procedures.
• Proficiency in MS Office Suite, particularly Excel and Word.
• Excellent written and verbal communication skills.
• Strong numerical and analytical skills.
• Knowledge of CRM software and sales tools is a plus.

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

Submit CV

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