Social Media Manager

Reference: 9777 MLR 
Consultant: Michelle le Roux 

Job Description: 

• Develop and implement content plans across all social media platforms, including scheduling and publishing daily content.
• Implement an integrated social media strategy that supports the company’s marketing objectives.
• Respond to advocates/community comments and questions across all social media profiles/platforms in a timely and professional manner.
• Respond to and escalate customers’ queries via social media platforms to customer service or another relevant department.
• Assist in overseeing and producing creative and original content (copy/captions, images and video) for all social media platforms, whilst maintaining a consistent, high-quality brand image.
• Stay up to date with the latest social media updates, trends and influencers/collaborators.
• Create content reports and analyse data.
• Drive the blog content plans, curate and publish blog posts.  

Qualifications: 

• Passionate about social media, content development and leading brands.
• At least four years’ proven experience in managing social media accounts, including strategy development and content creation.
• Excellent written and verbal communication skills in both Afrikaans and English. Copywriting skills and experience would be advantageous.
• Qualification in marketing, communication or relevant field.
• An in-depth understanding of different social media channels, specifically Instagram, Facebook, Twitter, TikTok and LinkedIn.
• Familiar with social publishing tools such as Late, Meta, Business Suite and Hubspot, and photography/videography editing tools such as Adobe, Premier Pro, CapCut and InShot.
• Basic knowledge of WordPress.
• Naturally curious with a strong work ethic and willingness to learn.
• Takes initiative and is willing to go the extra mile and deliver tasks to the best of their ability.
• Reliable, committed and self-motivated individual with excellent prioritisation and time management skills.
• Comfortable working cross-company and able to develop strong working relationships.

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

 

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