Reference: 5520NB
Consultant: Nine Broodryk

Job Description:

  • Generating promising new business leads by utilizing inbound and outbound calls and directing all prospects to the field sales team.
  • Setting up appointments/introductions between potential client and field sales team, as required, to move process forward.
  • Documenting and managing new business database by maintaining accurate records of all calls made and received.
  • Weekly/Monthly reporting on positive leads/new business, their outcomes and next steps taken.
  • Developing in-depth knowledge of company products and services to make suitable recommendations based on customers’ needs and preferences.
  • Continually meeting and/or exceeding weekly/monthly targets with regards to call volumes and sales.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Qualifications:

  • Proven experience as Telesales Representative or other sales/client service role.
  • Proven track record of successfully meeting sales quota, preferably over the phone.
  • Good knowledge of relevant computer programs such as CRM software.
  • Proficiency in all Microsoft applications such as Word, Excel and PowerPoint.
  • The successful candidate needs to be cool-tempered and be able to handle rejection.
  • The ability to learn about the products and services offered by the company
  • Solid and highly effective communication skills (English and Afrikaans).
  • Exceptional customer service skills.
  • A pleasant but highly persuasive telephone manner.
  • The ability to work in a high-pressure environment.
  • Excellent organisational and problem-solving skills.
  • Strong negotiation and consultative sales skills.

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

To apply for this job email your details to exceedhr@exceed.co.za