Operations Manager

Reference: 11105 NB
Consultant: Nine Broodryk

Job Description: 

  • Establish and manage a transport broking division in Zambia focused on African operations (excluding South Africa).
  • Oversee daily operations and lead the local logistics team.
  • Develop and implement strategies to improve efficiency, reduce costs, and enhance service delivery.
  • Drive business growth through budgeting, planning, and recruitment.
  • Supervise, train, and develop a high-performing logistics team.
  • Ensure compliance with regulations, safety standards, and company policies.
  • Resolve operational issues and maintain strong service levels.
  • Collaborate with internal departments to ensure smooth operations and customer satisfaction.
  • Use logistics systems and technology to improve operational efficiency and visibility.

Qualifications: 

  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field (advantageous).
  • Minimum of 5 years’ experience in logistics or supply chain management.
  • Strong knowledge of logistics within the African market.
  • Experience in cross-border logistics and clearing (essential/advantageous depending on role level).
  • Proven leadership and team management experience.
  • Strong strategic planning and operational execution skills.
  • Excellent problem-solving and decision-making abilities.
  • Strong written and verbal communication skills.
  • Excellent interpersonal and stakeholder management skills.
  • Strong customer service orientation.
  • Ability to work in a fast-paced, operational environment.
  • Experience using logistics systems and technology platforms.
  • Ability to build, lead, and motivate high-performing teams.

How to Apply: 

  • Email your comprehensive CV to exceedhr@exceed.co.za. 
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
  • We reserve the right to only conduct interviews with candidates of choice. 
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.