Client Liaison

Reference: 11322 MLR
Consultant: Michelle le Roux

Job Description:

• Provide day-to-day support to the e-commerce operations and delivery teams.
• Respond to customer enquiries via telephone, email, and WhatsApp in a professional and friendly manner.
• Assist with the management and processing of orders placed through the online store.
• Monitor orders throughout the fulfilment process to ensure successful and timely delivery.
• Liaise with customers and internal teams to resolve order or delivery-related queries.
• Support the continuous improvement and optimisation of e-commerce operations.
• Deliver a high standard of customer service throughout the customer journey.

Qualifications:

• Email your comprehensive CV to exceedhr@exceed.co.za.
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

Submit CV

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