Implementation Administrator

Reference: 10490 NB
Consultant: Nine Broodryk 

Job Description: 

  • Support the implementation teams with scheduling, documentation, and follow-up.
  • Maintain and update project tracking tools, action logs, and timelines.
  • Liaise with clients and internal departments to gather required implementation data.
  • Prepare client onboarding and configuration documents along with the implementation team.
  • Ensure all administrative and compliance requirements are met throughout the implementation process.
  • Assist with facilitating testing, system setup, and go-live preparation.
  • Monitor and escalate risks, delays, or issues to project stakeholders (both internally and externally).
  • Maintain accurate records and documentation of the implementation project and its progress.
  • Be the primary contact for a client and initiate implementation processes as quickly as possible
  • Provide post-implementation support including documentation handover and feedback collection 

Qualifications: 

  • Excellent organisational and multitasking skills.
  • Strong verbal and written communication abilities.
  • Must be fluent in English (spoken and written) and able to understand Afrikaans.
  • High attention to detail and accuracy.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience with project management is a plus.
  • Ability to effectively prioritise workload
  • Requires advanced interpersonal skills with the ability to work with both management and other team members
  • Capable of quickly adapting to client subject knowledge

How to Apply: 

  • Email your comprehensive CV to exceedhr@exceed.co.za. 
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
  • We reserve the right to only conduct interviews with candidates of choice. 
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.