Receptionist

Reference: 11082 CDS
Consultant: Carina de Swardt

Job Description:

• Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area
• Engage with guests providing information related to the estate, the facilities, art & experiences
• Conduct estate tours with guests
• Operate telephone and switchboard service for all calls when required
• Refer calls & provide assistance to the appropriate person depending on the nature of the call
• Compile and update data related to the area of activity
• Complete and distribute information that needs to be communicated around the estate
• Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments
• Keep management informed of all concerns that guests raise.

Qualifications:

• Grade 12, hospitality certificate will be a plus
• Preferably 1- 2 years previous reception experience
• Excellent telephone etiquette and customer-service skills
• Fluent in English with excellent written & oral communication skills
• Able to work in a team
• Good computer skills (word, excel, outlook)
• Strong organizational skills and attention to detail
• Availability to work within Hospitality operating hours (e.g., evenings, public holidays, weekends)
• Comfortable in dealing with very distinguished clientele
• Ability to work long hours without fatigue
• Must be well-presented and have an enthusiastic personality.

How to Apply:

• Email your comprehensive CV to exceedhr@exceed.co.za.
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

Submit CV

---