Commercial Manager

Reference: 10636 NB
Consultant: Nine Broodryk

Job Description:

Client Relationship Management

  • Serve as the primary point of contact and relationship owner for designated key accounts.
  • Build strong, trust-based relationships with senior client stakeholders, ensuring sustained engagement and satisfaction.
  • Actively identify opportunities to expand the scope of services, deepen client value, and secure long-term partnerships.

Commercial Growth & Value Delivery

  • Develop and execute account growth strategies aligned with client needs and commercial objectives.
  • Prepare and negotiate Letters of Engagement (LoEs), proposals, and renewals that balance client value with company profitability.
  • Be accountable for achieving revenue targets and sales budgets across the assigned portfolio.
  • Monitor and report on account performance, commercial pipeline, and key financial metrics.

Project Delivery Oversight

  • Oversee delivery of services to assigned accounts, ensuring projects are delivered on time, within scope, and to quality standards.
  • Coordinate internal project teams, ensuring alignment between technical experts, consultants, and client requirements.
  • Act as liaison between client personnel and internal teams, proactively addressing issues and risks to maintain delivery momentum.

Strategic Contribution & Leadership

  • As a member of the senior team, contribute to the shaping of commercial strategy and client engagement approach.
  • Provide leadership and guidance to account coordinators, consultants, and cross functional project teams.
  • Share insights on market trends, client needs, and competitor activity to inform company strategy and service innovation.

Qualifications:

  • Proven experience (7+ years) in account management, commercial management, or client-facing leadership roles, ideally in consulting, sustainability, agriculture, or food systems.
  • Proven experience of at least 5 years of managing a multi-disciplinary and diverse team. Proven people management skills is a key requirement.
  • Strong track record of revenue growth and client retention within a portfolio of strategic accounts.
  • Experience negotiating and managing commercial agreements and contracts.
  • Knowledge of sustainability, agriculture, food systems, or related sectors is highly desirable.
  • Tertiary qualification in Business, Commerce, Agriculture, Environmental Sciences, or a related field (MBA advantageous).

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.