OEM Monitoring Technician

Reference: 11351 CM
Consultant: Christa Mostert

Job Description:

  • Monitor solar PV and energy sites through plant monitoring portals three times daily.
  • Identify and escalate inverter faults, communication issues, offline equipment and grid-related problems.
  • Complete daily site status reports and maintain accurate incident records.
  • Log and track equipment faults, support tickets and warranty claims with OEMs and suppliers.
  • Follow up on open supplier and warranty cases to ensure timely resolution.
  • Monitor site connectivity, SIM card data usage and communication systems.
  • Provide remote technical support to service technicians and project teams.
  • Assist with diagnostics, site documentation and interpretation of Single-Line Diagrams (SLDs).
  • Participate in weekend standby duties to monitor and escalate critical site outages.

Qualifications:

  • Relevant technical qualification such as N4–N6, National Diploma in Electrical Engineering, IT, or equivalent practical experience.
  • Working knowledge of commercial solar PV, BESS and low-voltage electrical systems.
  • Experience with OEM monitoring portals such as SolarEdge, Sunsynk, Victron or Sigenergy.
  • Basic IT networking knowledge, including LAN/WAN, IP addressing, 4G routers and RS485.
  • Ability to read and interpret SLDs, electrical schematics and site plans.
  • Strong written and verbal technical communication skills.
  • Persistent and proactive approach to fault resolution and supplier follow-ups.

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.