Assistant Hotel Manager

Reference: 11256 MLR
Consultant: Michelle le Roux

Job Description:

• Assist the Hotel Manager with the day-to-day operations of the hotel, ensuring exceptional guest service and operational efficiency.
• Oversee Front Office, Housekeeping, and Food & Beverage operations to maintain high service standards.
• Monitor guest satisfaction, address complaints professionally, and implement improvements to enhance the guest experience.
• Support staff management through training, performance reviews, scheduling, and maintaining employee engagement.
• Ensure compliance with hotel policies, health and safety procedures, and operational standards.
• Manage stock, equipment, and inventory levels while controlling waste and operational costs.
• Assist with budgeting, financial controls, reconciliations, and monitoring daily hotel financial processes.
• Liaise with suppliers and service providers to ensure quality service delivery.
• Identify opportunities to improve operational processes and implement best practices.

Qualifications:

• Email your comprehensive CV to exceedhr@exceed.co.za.
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

Submit CV

---