Chief Operating Officer

Reference: 10963 CM
Consultant: Christa Mostert

Job Description:

  • Strategic Leadership
    • Translate the group’s strategic agenda into a focused country business plan, ensuring delivery of long-term growth and market leadership.
    • Shape and drive strategic initiatives to strengthen competitive positioning and operational capability.
    • Contribute to multinational strategy and decision-making as a member of the executive leadership team.
  • Operational & Commercial Performance
    • Lead the end-to-end operation of the country business, ensuring consistent delivery of operational excellence, brand standards, and customer experience.
    • Own profit and loss and deliver on revenue, margin, and profitability objectives.
    • Drive market expansion, network optimisation, and commercial growth initiatives.
    • Ensure robust governance, compliance, and risk management across all operational areas.
  • People & Organisational Leadership
    • Build, develop, and lead a high-performing leadership team capable of delivering against strategic and operational goals.
    • Foster a culture of accountability, agility, and performance.
    • Champion leadership development and succession planning to support sustainable growth.
  • Stakeholder Engagement
    • Build and maintain strategic relationships with key stakeholders, including government departments, suppliers, regulators, and industry partners.
    • Influence key business decisions and advocate for country-specific priorities at the group level.

Qualifications:

  • 10+ years of senior leadership experience, including broad P&L and operational accountability.
  • Proven success in leading a large, complex business, ideally in QSR, retail, or FMCG.
  • Demonstrated ability to drive strategic transformation and operational excellence at scale.
  • Strong commercial and financial acumen, with a track record of delivering sustainable business performance.
  • International or emerging market experience preferred.

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.