Residence Manager

Reference: 11355 SJ
Consultant: Soné Johnson

Job Description:

  • Lead and supervise Residence Coordinators and administrative staff.
  • Oversee residence programmes focused on student success, wellness, inclusion and engagement.
  • Manage crisis response procedures and coordinate with safety, counselling and health services.
  • Oversee student conduct processes and ensure policies are applied fairly and consistently.
  • Manage residence facilities, maintenance, safety inspections and service providers.
  • Monitor occupancy, room changes, vacancies and student placement records.
  • Liaise with campus teams, students, families and external service providers.
  • Manage residence events, including orientations, student events and crisis drills.
  • Maintain accurate records and prepare monthly and quarterly operational reports.
  • Drive continuous improvement across residence operations and undertake special projects as required.

Qualifications:

  • Proven experience managing and leading a professional team.
  • Strong understanding of student development, residential education and crisis response.
  • Experience developing and assessing residential programmes and engagement strategies.
  • Strong project management and organisational skills.
  • Excellent written and verbal communication skills.
  • Ability to work collaboratively across departments and with diverse groups.
  • Proficiency in student housing software and general office technology.
  • Ability to handle confidential and sensitive information with discretion.
  • Knowledge of applicable regulations and best practices in higher education housing.

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.