Hospitality Marketing Manager

Reference: 10629 MLR
Consultant: Michelle le Roux 

Job Description: 

• Grow and manage social media platforms, with a strong focus on Instagram.
• Develop and implement strategies to increase visitor numbers and farm foot traffic.
• Collaborate with departments to identify, plan, and implement creative marketing opportunities.
• Support hospitality operations with a strong revenue focus.
• Create, edit, and oversee engaging content across digital platforms (visual, written, and video).
• Track and report on marketing performance and KPIs, using insights to refine strategies.
• Assist in planning, coordinating, and marketing events, seasonal campaigns, and launches.
• Ensure brand consistency and uphold image across all channels.
• Build and maintain strong relationships with internal and external stakeholders.
• Stay up to date with industry trends, competitor activity, and new digital tools to keep campaigns innovative.
• Provide support to guests and visitors when required, reflecting the standard of hospitality.

Qualifications: 

• A degree in a relevant field such as marketing, hospitality management, or similar.
• At least three years’ practical experience in both marketing and hospitality.
• Strong working knowledge of, and experience with, Opera software.
• Fluency in Afrikaans and English, with excellent written and verbal communication skills.
• Well-groomed, professional appearance.
• Digital marketing skills: understanding social media algorithms (especially Instagram), content creation, and analytics.
• Event coordination experience: assisting with or promoting special events, launches, or seasonal campaigns.
• Customer-centric mindset: passion for the guest experience and luxury hospitality.
• Creativity and storytelling: ability to bring lifestyle and brand story to life across platforms.
• Availability to work hospitality hours, including weekends and public holidays
• Suitably qualified applicants from designated groups will be given priority.

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

Submit CV

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