Logistics Coordinator

Reference: 10669 CM
Consultant: Christa Mostert 

Job Description: 

• Customer Liaison
  • Liaises with Clients & Sales representatives in an account management capacity with regards to production and sales orders.
  • Establishes and maintains good customer relationships to ensure customer satisfaction.
  • Capturing and updating of Sales Orders on SAGE with confirmed Loading date and Loading Site
  • Monitoring of stock situation and keeping client informed.
  • Regular reconciliations of customer contract status/forecast and ensures timely and accurate feedback to clients.
  • Inform Finance timeously of any customer specific invoice related requirements
  • Submit bottling request to production planner according to sales order/productions requirements/forecast.
  • Check and monitor SAGE regularly to ensure it is updated and reflects confirmed customer requirements on loadings and productions.
  • Manages and investigates customer complaints and takes corrective action to ensure customers are informed and complaints are promptly resolved to finality.
  • Takes the lead in assisting and resolving any relevant quality issue
  • Meeting with other departments to discuss possible improvements to customer service
  • Updates SAGE Sales order with confirmed Loading date, Loading Site and Vessel details.
  • Inform finance timeously of any customer specific invoice related requirements.
  • Completes and updates Service level, daily dashboard and stock report on weekly basis.
• Co-ordination of Production and Logistics Activities
  • Liaises with planning, production and warehouse on a continuous basis to ensure orders are produced and distributed to meet the required delivery dates.
  • Facilitates the distribution requirements planning process to insure timely and accurate product delivery, which includes product movement from warehouses
  • Submit firm load plan on weekly basis to Freight Forwarders, Warehouses/Loading Sites – indicating accurate information and quantities.
  • Process documentation for all shipments/collections/deliveries, timeously and accurately
  • Establish and maintains good relationships with service providers (SAWIS, DAFF, FF, Control Union, SGS, Bureu Veritas)
  • Communicate with freight transport/freight forward companies on order status.
  • Liaises with warehouses, freight forwarders and transportation providers to ensure streamlined procedures in line with our business and products.
  • Ensure service providers are in compliance with company regulations (IFS, BRC, Health and Safety, etc)
• Administration and Documentation
  • Executes all required documentation according to strict time lines and exceptional accuracy.
  • Timely management of multiple lines of communication between suppliers, shippers, customers and
    internal parties, maintaining details, and relaying pertinent information to appropriate parties

Qualifications: 

• Relevant tertiary qualification 
• Good understanding and knowledge of exports in the wine industry
• Wine product knowledge and knowledge of wine exports such as applying for export certificates, notification of loading and declaration.

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

 

Submit CV

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