Operations Manager

Reference: 11130 CM
Consultant: Christa Mostert

Job Description: 

• Oversee the overall operations, financial performance, and guest experience of a luxury remote beach resort.
• Manage all operational departments, ensuring high service standards and smooth daily operations.
• Lead Food & Beverage operations, including restaurants, bars, dining experiences, and cost control.
• Drive profitability through budgeting, forecasting, revenue optimisation, and financial reporting.
• Oversee maintenance, engineering, spa, wellness, and guest activities.
• Ensure compliance with health, safety, environmental, and operational standards.
• Lead and develop department heads and staff, fostering a strong service culture.
• Maintain relationships with local communities, stakeholders, ownership, and head office.
• Support sustainability, conservation, and responsible tourism initiatives.

Qualifications: 

• 8–10 years’ senior hotel or resort management experience.
• Proven experience in a luxury or remote hospitality environment.
• Strong Food & Beverage and financial management experience.
• Solid knowledge of budgeting, forecasting, and cost control.
• Experience managing maintenance and operations in a coastal or remote setting.
• Strong leadership, communication, and stakeholder management skills.
• Ability to work in a hands-on, fast-paced environment.

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

Submit CV

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