IT Desktop Technician

Reference: 11403 SJ
Consultant: Soné Johnson

Job Description:

• Provide first-line IT support for hardware, software and network issues.
• Log, manage and resolve helpdesk tickets.
• Assist with Microsoft 365 user accounts, licensing, email and Teams.
• Troubleshoot Outlook, Teams, OneDrive and other common user issues.
• Support Copilot rollout and provide basic user guidance.
• Configure devices for new employees and maintain the IT asset register.
• Assist with hardware upgrades and replacements.
• Troubleshoot basic Wi-Fi, network and connectivity issues.
• Support IT projects, including office setups, upgrades and migrations.
• Assist with IT security, antivirus checks and system updates.
• Escalate complex technical issues when required.

Qualifications:

• Email your comprehensive CV to exceedhr@exceed.co.za.
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

Submit CV

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