Restaurant Manager

Reference: 11183 MLR
Consultant: Michelle le Roux

Job Description:

  • Oversee daily restaurant floor operations to ensure excellent service and guest satisfaction.
  • Lead, supervise, and support front-of-house staff, including scheduling and training.
  • Ensure effective communication between front-of-house, kitchen, and bar teams.
  • Maintain high standards of cleanliness, presentation, and restaurant ambience.
  • Assist with group bookings, functions, and special events.
  • Handle guest enquiries, special requests, and complaints professionally.
  • Monitor service standards and ensure a positive customer experience.
  • Ensure compliance with health, safety, and hospitality regulations.

Qualifications:

  • Matric / Grade 12 qualification.
  • Minimum 2 years’ experience in a floor management or similar leadership role within a restaurant environment.
  • Strong knowledge of food and beverage service, particularly in high-volume environments.
  • Excellent customer service and guest relations skills.
  • Fluent in Afrikaans and English.
  • Ability to work hospitality hours, including evenings, weekends, and public holidays.
  • Own transport will be advantageous.
  • Ability to perform well under pressure in a fast-paced environment.
  • Strong leadership, communication, and organisational skills.

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.