HR / Office Manager

Reference: 10622 SJ
Consultant: Sone Johnson

Job Description:

Office Management & HR

• Oversee and coordinate daily operations of the office and support staff (currently 23 employees and growing).
• Manage the full employee lifecycle: recruitment, onboarding, performance monitoring, employee wellness, and compliance with labour and regulatory requirements.
• Set and monitor KPIs for staff, ensuring high standards of performance and engagement.
• Maintain efficient office systems, processes, and communication flows.
• Handle incoming enquiries from estate agents, clients, and the public, ensuring professional and timely responses.
• Support the Managing Director in implementing company policies, initiatives, and general administration.

Productivity Coaching

• Design, coordinate, and deliver coaching and training programs tailored to our needs.
• Analyse agent performance data to identify growth opportunities and implement productivity strategies.
• Develop and maintain a comprehensive library of training resources, including webinars and workshops.
• Support agents with business planning, financial planning, marketing planning, time management, and sales techniques to maximize success.
• Foster a culture of accountability, motivation, and continuous learning among agents.

Qualifications:

• Proven experience as an HR Manager, Office Manager, or Operations Manager.
• Solid knowledge of HR processes, South African labour law, and employee relations.
• Experience in real estate or agent training will be highly advantageous.
• Strong organizational, administrative, and multitasking skills.
• Excellent communication and interpersonal abilities.
• Relevant qualifications in HR, office administration, or business management will be beneficial.

How to Apply:

• Email your comprehensive CV to exceedhr@exceed.co.za.
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

Submit CV

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