IT Support Technician

Reference: 10592 SJ
Consultant: Sone Johnson

Job Description:

  • Complete assigned tasks and keep ticket system updated with progress.
  • Provide support in person, via phone & remote connection.
  • Travel to local sites, using pool vehicle, to provide on-site support.
  • Hardware – install, setup, configure & troubleshoot faults.
  • Software – install, setup, configure. Troubleshoot faults with provider.
  • Networking – install, repair, configure & troubleshoot.
  • Escalate priority, unresolved or repeated tickets.
  • User training & assistance with boardroom connections.
  • Product research and purchasing.
  • Stock control – capture, allocate, collect and stock take.
  • Various admin duties incl: Capturing, reporting, document & record management.
  • Must be able to work flexi hours when required.

Qualifications:

  • Relevant Qualification
  • Experience in a similar role

How to Apply:

  • Email your comprehensive CV to exceedhr@exceed.co.za.
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.