Operations Controller

Reference: 11120 AV
Consultant: Anneke Viviers

Job Description: 

• Administer import and export operations, ensuring accurate and timely processing of shipments.
• Prepare, verify, and manage all import/export documentation in line with customs and regulatory requirements.
• Process customs entries and ensure compliance with local and international trade regulations.
• Calculate duties, tariffs, conversions, and shipment costs for imported and exported goods.
• Review invoices and shipping documents for accuracy and compliance.
• Maintain accurate shipment tracking and update internal systems with real-time information.
• Coordinate with internal teams (customer service, sales, product) and external stakeholders (customs authorities, overseas offices).
• Resolve operational issues and support continuous improvement of import/export processes.
• Ensure adherence to company procedures, customs legislation, and trade compliance standards.
• Communicate shipment status and resolve discrepancies with international partners.

Qualifications: 

• Bachelor’s degree or equivalent qualification/experience.
• Less than 5 years’ experience in import/export, logistics, or customs operations.
• Knowledge of customs regulations, trade compliance, and import/export procedures.
• Understanding of documentation such as bills of lading, certificates of origin, and customs declarations.
• Strong attention to detail and high level of accuracy.
• Proficiency in Microsoft Excel and data entry systems.
• Strong communication and stakeholder coordination skills.
• Ability to work with internal teams and external authorities.
• Good problem-solving and issue-resolution abilities.
• Understanding of third-party logistics and supply chain processes (advantageous).
• Strong organisational and administrative skills.
• Ability to work under pressure while maintaining accuracy and compliance.
• Professional, disciplined, and service-oriented working style.

How to Apply: 

• Email your comprehensive CV to exceedhr@exceed.co.za. 
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system. 
• We reserve the right to only conduct interviews with candidates of choice. 
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful. 

Submit CV

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