Customer Service Representative

Reference: 10534 MLR
Consultant: Michelle le Roux

Job Description:

• Responsible for the timely and accurate coordination of customer orders to existing and potential customers.
• Solves customer issues and/or complaints, in close collaboration with the Grower Support Team, Sales Area Manager and Commercial Manager EMEA.
• Assists Key Accounts and Grower Sales & Support with placing orders and scheduling shipments.
• Communicates with the Grower Support Team and answers questions on prices, customer order status, delivery schedules, and future production.
• Represents the company to visitors and guests and attends industry-related meetings and tradeshows.
• Maintains accurate data in the software and monitors inventory levels.
• Providing technical and non-technical customer support

Qualifications:

• Typically requires an international trade vocational training and 2+ years customer service or administration.
• High level of Spanish and English are mandatory (other business-related language would be a plus).
• Strong administrative skills including professional telephone demeanor.
• Familiarity with Microsoft Office Suite, Oracle NetSuite and Power BI.
• Skills using Outlook. Must have the ability to schedule meetings, enter tasks, and update calendars.

How to Apply:

• Email your comprehensive CV to exceedhr@exceed.co.za.
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

Submit CV

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