Estate / Village Manager
Reference: 10089 CM
Consultant: Christa Mostert
Job Description:
- Primary Duties
- Board Liaison
- Advises and implements instructions of the Master and Precinct Boards of Trustees or their committees.
- Follows up on Trustee / Committee instructions / recommendations.
- Attends Master, Committee and precinct Board / AGM meetings and ensures that the minutes of the meetings are correctly prepared.
- Customer Service
- Acts as the primary liaison with all property owners and the Developer.
- Acts in a friendly and approachable manner with residents and owners.
- Reacts on resident matters and complaints within 24 hours and resolves these timeously and communicates accordingly.
- Ensures timeous communication, i.e lack of services such as electricity, water, internet, Developer Contractor operation hours etc.
- Establishes and maintains a professional line of communication with all entities involved in the Village – owners, residents, contractors, workers, builders, service providers.
- General Management
- Manages all day-to-day operations of the Village.
- Conducting regular inspections of common property to ensure proper functioning of everything, minimising hazardous conditions, safety and security risks and maximising the overall appearance of the Village.
- Resolves transgressions of the Village Conduct Rules with the owners.
- Negotiates contracts with vendors and Contractors.
- Deals with external service providers, e.g. the municipality on refuse and waste removal, roads, water, Eskom, Telkom, etc.
- Facility Management
- Ensures facilities and equipment are maintained and breakdowns / malfunctions are addressed in a timely manner, by liaising with the Maintenance Officer.
- Works with the Security Committee and execute tasks and responsibilities delegated to the Village Manager.
- Safety and Security
- Ensures the Village is safe and secure by liaising with the Security contractor and Maintenance Officer daily
- Addresses failed equipment in an urgent manner.
- Ensures compliance with security policies, procedures and regulations.
- Maintains an emergency and evacuation strategy for the Village.
- Ensures the Village Security is covered to specification on all shifts with capable security staff
- Architectural Design Committee
- Participates in ADC Meetings to align records with new requests and Developer projects.
- Ensures compliance with all ADC process and guideline documentation.
- Contractor liaison
- Negotiates and manages contracts with supplier and service contractors in accordance with the finance policy
- Obtains quotes where requested (in accordance with finance policy), for consideration by the trustees, e.g. irrigation, paint contractors, tree felling, etc.
- Ensures service providers are in compliance with their contracts and reviews their contracts quarterly and annually
- Manages, on behalf of the trustees all external contractors who have been appointed to work in the Village, including the security company, the gardening service, maintenance teams, etc.
- Proactively manage the Landscaping contractor and required materials to ensure that all gardens are in pristine condition at any point in time.
- Ensure external contractors are identifiable using different uniforms or bibs and that all contractors are accounted for and recorded as left the Village by close of business each day.
- Reviews daily the Security records of contractors present on site outside working hours.
- Financial & Compliance
- Assists the Trustees and Managing Agent with the annual Budgeting process
- Manages all expenses within the budget
- Ensures that the appropriate insurance is in place for Village and all the Precincts
- People Management
- POPIA
- Ensures compliance with all privacy laws and the POPIA Act, registers are completed, filed and archived as per act
Qualifications:
- Min 5 years’ experience Property Estate management
- Applicable property management certification
- Valid driver’s license
How to Apply:
- Email your comprehensive CV to exceedhr@exceed.co.za.
- If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
- We reserve the right to only conduct interviews with candidates of choice.
- Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
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